Men's Wearhouse

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Reviews about Men's Wearhouse

• Brian Wilson
  ★ ☆ ☆ ☆ ☆
  Up until today I have been very happy with my experiences at this store. A little over a year ago I was looking for a new pair of dress pants and came to this location after the great service I received during the process for a wedding I was in. I told the man what I wanted and he selected two pairs one in black and one in grey. I opted to get the tailor and hem and added the option to have the rubber strips put in to keep my shirt tucked. This all was not cheap. The black pants ripped about three times through out the year, which seemed odd because these pants were literally tailored to me. The last time the seam ripped I asked my seamstress to make sure the stitching was extra tough. I got them back, put them on, squat down to tie my shoe and the seat of the pants ripped out. The seam stayed this time, but the fabric gave way. I realized this couldn’t be fixed, so I went back to men’s wearhouse to ask if anything could be done. I figured maybe a percentage off on a replacement or maybe some help in finding an alternative maybe in a fabric with more give and potentially less expensive this time. Instead I got an explanation about how pants can’t be fixed once the fabric is ripped there’s just simply nothing that can be done like I was some kind of idiot. And when I said no I meant if there was a replacement option I got a condescending “well I guess I could give you half off a new pair”. The salesman was so unbelieveably smug I had to leave before I decked him. I don’t plan on returning here.

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